Privacy

This Privacy Policy ("Policy") explains how Green House Hotel ("Hotel," "we," "us," or "our") collects, uses, and protects personal information obtained from users ("you" or "your") of the Green House Hotel website ("Website"). We are committed to protecting your privacy and ensuring the security of your personal information. By using our Website, you consent to the practices described in this Policy.
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Information We Collect
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1.1. Personal Information: We may collect personal information such as your name, email address, phone number, postal address, and payment details when you make a reservation or booking through our Website.

1.2. Usage Information: We may collect non-personal information about your interactions with our Website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
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Use of Collected Information
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2.1. We collect and use personal information to fulfill your bookings and reservations, communicate with you, provide customer support, and improve our services. We may also use your personal information to send promotional offers and updates if you have opted to receive such communications.

2.2. We may use non-personal information for statistical purposes, to analyze trends, administer the Website, diagnose technical issues, and improve our services.
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Data Sharing and Disclosure
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3.1. We may share your personal information with third parties who provide services on our behalf, such as payment processors or reservation management systems. These third-party service providers have access to your personal information only to perform specific tasks and are obligated to protect and use your information in accordance with this Policy.

3.2. We may disclose your personal information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
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Data Security
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4.1. We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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Third-Party Websites
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5.1. Our Website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
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Children's Privacy
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6.1. Our Website is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will promptly delete such information from our records.
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Changes to this Policy
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7.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of this Policy will be revised. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your personal information.
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8.1. If you have any questions or concerns about this Privacy Policy, please contact us at reservations@santiagodealfama.com

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